Terms & Conditions

Welcome to Magncup. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.

If you do not agree with these Terms & Conditions, please do not use this website.

1. General Information

Magncup is an international online retailer offering drinkware and related accessories for customers in selected international markets.

Throughout the site, the terms “we,” “us,” and “our” refer to Magncup. The terms “you” and “your” refer to the customer or website visitor.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Product Information
We make every effort to ensure that product descriptions, images, pricing, specifications, and availability are accurate and up to date.

However, we do not guarantee that all information on the website is completely error-free, current, or free from omissions. We reserve the right to correct errors, update information, or cancel orders if inaccurate information is discovered.

Product colors may appear slightly different depending on your screen settings and lighting conditions.

3. Pricing & Payments

All prices displayed on the website are listed in the applicable currency shown at checkout.

For eligible destinations, prices may include applicable taxes, duties, and import charges under Delivered Duty Paid (DDP) arrangements.

Shipping fees, promotional discounts, and eligibility for free shipping may vary depending on destination country, order value, and shipping method selected at checkout.

We reserve the right to refuse or cancel any order suspected of fraud, abuse, unauthorized resale, or suspicious payment activity.

4. Shipping & Delivery

We offer international shipping to selected destinations across North America, Europe, the United Kingdom, Australia, and other supported regions.

Estimated delivery times provided on the website are for reference only and are not guaranteed.

Delivery times may be affected by:

4. 1. customs inspections

4.2. carrier delays

4.3. weather conditions

4.4. public holidays

4.5. local delivery networks

4.6. force majeure events beyond our control

Shipping rates and free shipping thresholds may vary by country or region. Final shipping costs will always be displayed at checkout before payment.

For full details, please visit our [Shipping FAQs].

loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
5. Order Processing

Most non-customized orders are processed within 1–2 business days.

Customized or engraved products may require additional processing time.

Orders cannot always be modified or canceled once processing or production has started.

6. PRIVACY POLICY

Please review our [Return & Refund Policy] for full details regarding eligibility, returns, exchanges, replacements, and refunds.

Customized or personalized products are generally non-returnable unless defective, damaged, or incorrect due to our error.

7. Intellectual Property & Brand Disclaimer

All website content, including text, graphics, images, logos, layout, and design elements, is the property of Magncup or its respective content providers and may not be copied, reproduced, or distributed without permission.

All third-party brand names, trademarks, product names, and logos referenced on this website remain the property of their respective owners.

Magncup is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially associated with any third-party brand unless explicitly stated otherwise.

Any brand references are used solely for product identification, compatibility, style reference, or descriptive purposes.

8. Product Use & Safety

Customers are responsible for using products safely and appropriately.

Please follow all care, cleaning, temperature, and safety instructions provided with the product or listed on the website.

We are not responsible for damage, injury, or loss resulting from improper use, misuse, modification, overheating, or failure to follow product instructions.

Keep hot beverages away from children.

Do not seal and shake containers containing boiling liquids.

9. Limitation of Liability

To the maximum extent permitted by law, Magncup shall not be liable for any indirect, incidental, special, or consequential damages arising from:

9.1.  use of this website

9.2. inability to use the website

9.3. product delays

9.4. shipping interruptions

9.5. customs delays

9.6. lost packages

9.7. product misuse

9.8. third-party carrier issues

Our total liability shall not exceed the amount paid for the applicable order.

10. Third-Party Services & Links

This website may contain links to third-party websites or services.

We are not responsible for the content, policies, availability, or practices of third-party websites, payment providers, shipping carriers, or external platforms.

11. Privacy

Your use of this website is also governed by our [Privacy Policy].

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable international e-commerce practices and relevant laws where required.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@magncup.com

Contact Form: [Contact Us]




Last Updated:  May 2026